MyTV GO Privacy Policy

Preface

While providing privacy protection for users, MyTV GO has set higher standards for itself, ensuring that the company's products (or services) comply with the seven norms of "four no's and three musts" when using your personal information, namely:

  1. Do not look at what should not be seen.
  2. Do not transmit what should not be transmitted.
  3. Do not store what should not be stored.
  4. Do not use what should not be used.
  5. All actions must be clearly stated, respecting the user's right to know and choose.
  6. Must obtain user permission.
  7. Must be responsible for the collected user privacy information.

This privacy policy will help you understand the following:

  1. How we collect and use your personal information
  2. How we store your personal information
  3. How we share, transfer, and publicly disclose your personal information
  4. How we protect your personal information
  5. Your rights to manage personal information
  6. Protection of minors' personal information
  7. Scope of the privacy policy
  8. Changes and revisions to the privacy policy
  9. How to contact us
  10. Effectiveness of the privacy policy

We hope to explain through this privacy policy. Please be sure to read and understand this privacy policy carefully before using MyTV GO. By starting to use MyTV GO, you fully understand and agree to this policy and agree that we collect, use, store, and share your relevant information in accordance with this privacy policy. If you have any questions, comments, or suggestions about this policy, you can contact us through the various contact methods provided in this privacy policy.

1. How We Collect and Use Your Personal Information

We collect and use your personal information for the following purposes described in this privacy policy:

(1) How We Use Cookies and Similar Technologies

When you use MyTV GO, we use Cookies technology within the website. Cookies are small data files that we store on your computer, usually containing identifiers, site names, and some numbers and characters. Each website sends you unique Cookies that can only be read by the Web server that sent you the Cookies, commonly used to simplify repeated login steps, help us remember your device and service preferences, analyze your use of our website, and help you get a more relaxed access experience.

We will not use Cookies for any purpose other than those described in this privacy policy. You can manage or clear all Cookies saved on this website according to your preferences. If you clear these Cookies, you will need to log in again and manually change related settings each time you log in to your MyTV GO account, and the corresponding information you previously recorded will be deleted, which may affect the security and convenience of the services you use.

In addition to Cookies, we may also use other similar technologies such as Beacons on our website to calculate user visits and other behaviors when you use our services. Beacon technology refers to including a 1-pixel * 1-pixel transparent image in the webpage design, which carries parameters when requesting this image to count user visits to the current page, helping website developers understand their website usage. Beacon technology is only used to simplify the cumbersome process of website developers using server logs for analysis and cannot obtain your other information outside this website.

(2) Improving Our Products and Services

1. User experience improvement: We may collect desensitized International Mobile Equipment Identity (IMEI) and Media Access Control (MAC) addresses, device models, system version numbers, operating system version numbers, system numbers, system ID numbers, screen resolutions, internet types, version numbers of this product, the click usage time and frequency of certain buttons, the option values of certain key configurations, software crash logs, etc., to count the number of users of our products, analyze product usage, troubleshoot crash causes, and reduce crashsituations, to continuously improve our products. This information does not involve your personal identity or other private information.

We may collect your IP address, the click usage time and frequency of certain buttons, the usage time and frequency of certain pages, the option values of certain key configurations, crash logs, error logs, etc., to count the number of users of our products, analyze product usage, upgrade and revise webpages, detect browser compatibility, troubleshoot crash causes, and reduce crash situations to continuously improve our products. This information does not involve your personal identity or other private information.

2. Resolving your feedback issues: You can provide feedback on issues encountered while using this product via email. You need to submit your phone number, email, or QQ number so that we can contact you and resolve your feedback issues. We will analyze the information mentioned above to identify the cause of the problem and strive to resolve it. The contact information you provide in your feedback will only be used for our customer service to communicate and feedback with you. Unless explicitly agreed by the user or legally required, MyTV GO will not provide your contact information to any third party.

(3) Security Assurance

To enhance the security of your use of services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, and other security risks, and more accurately identify violations of laws and regulations or MyTV GO-related agreement rules, we may use or integrate your account information, device information, software usage information, and information shared by our affiliates or partners with your authorization or in accordance with the law for identity verification, detection, and prevention of security incidents, and take necessary recording, auditing, analysis, and disposal measures according to law.

(4) Exceptions to Authorization and Consent

According to relevant laws and regulations, the following circumstances require no authorization and consent to collect your personal information:

  1. Related to national security and defense security;
  2. Related to public safety, public health, and major public interests;
  3. Related to criminal investigation, prosecution, trial, and judgment execution, etc.;
  4. For protecting the major legitimate rights and interests of personal information subjects or other individuals' lives and properties, but it is difficult to obtain your consent;
  5. The personal information collected is disclosed to the public by yourself;
  6. Personal information collected from legally disclosed information, such as legal news reports, government information disclosure, etc.;
  7. Necessary for signing contracts as requested by you;
  8. Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
  9. Necessary for legal news reporting;
  10. When academic research institutions conduct statistical or academic research based on public interest, and provide academic research or description results externally, de-identification of personal information contained in the results is conducted;
  11. Other circumstances stipulated by laws and regulations.

2. How We Store Your Personal Information

If it is necessary to transfer relevant personal information collected within the territory to overseas institutions for cross-border business processing, we will follow the laws, administrative regulations, and relevant regulatory department requirements. We will ensure that your personal information is adequately protected, such as anonymization and encrypted storage.

We only store your personal information for the period necessary for the purposes stated in this policy and within the time limits required by laws and regulations.

If we stop operating MyTV GO, we will promptly stop continuing to collect your personal information, notify you of the cessation of operations through individual delivery or announcement, and delete or anonymize the personal information we store.

3. How We Share, Transfer, and Disclose Your Personal Information

(1) Sharing

We will not share your personal information with any company, organization, or individual, except in the following cases:

  1. With your explicit consent, we will share your personal information with other parties.
  2. We may share your personal information according to laws and regulations, for litigation dispute resolution needs, or as required by administrative or judicial authorities according to law.
  3. To the extent permitted by laws and regulations, sharing your personal information is necessary to protect MyTV GO, its affiliates, users, or the public from damage to their interests, property, or safety.
  4. Only by sharing your information can we achieve the core functions of our products and/or services or provide the services you need.
  5. Handling disputes or controversies between you and others as per your needs.
  6. Complying with agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents.
  7. Based on academic research.
  8. Based on social public interest in compliance with laws and regulations.

We will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes. For companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements, requiring them to handle personal information according to our instructions, this privacy policy, and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

  1. With your explicit consent, we will transfer your personal information to other parties;
  2. When involved in mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy; otherwise, we will require the company, organization, and individual to seek your authorization and consent again.

(3) Public Disclosure

We will only publicly disclose your personal information under the following circumstances and on the premise of adopting industry-standard security protection measures:

  1. With your explicit consent;
  2. Disclosure based on law: We may publicly disclose your personal information under mandatory legal provisions, legal procedures, litigation, or government authorities’ orders.

4. How We Protect Your Personal Information

We have used industry-standard security protection measures to protect the personal information you provide and prevent data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably practicable measures to protect your personal information. For example, data exchange between your browser and the server is protected by SSL encryption; we provide HTTPS secure browsing methods for our website; we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

We will take all reasonably practicable measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period required to achieve the purposes stated in this policy unless an extended retention period is required or permitted by law.

The internet is not an absolutely secure environment, and we strongly recommend that you do not send personal information using non-recommended communication methods. You can establish contact and share with each other through our services. When you create a communication, transaction, or share through our services, you can choose the object of communication, transaction, or sharing, as a third party who can see your transaction content, contact information, exchange information, etc.

When using our services to conduct online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information and only provide it to others when necessary. If you find your personal information, especially your account or password, has been leaked, please contact our customer service immediately so that we can take corresponding measures based on your application.

5. Your Rights to Manage Personal Information

We attach great importance to your management of personal information and do our utmost to protect your rights to access, correct, delete, and withdraw consent regarding your personal information so that you have the full ability to protect your privacy and security.

Your rights include:

If you request to delete your personal information, we will respond to your request within the time frame stipulated by laws and regulations. When you delete information from our services, we may not immediately delete the corresponding information from the backup system but will delete this information when the backup is updated.

6. Protection of Minors' Personal Information

Our products, websites, and services are primarily aimed at adults. If we discover that we have collected personal information from minors without obtaining verifiable parental consent, we will delete the relevant data as soon as possible.

For the collection of minors' personal information with parental consent, we will only use or publicly disclose this information if it is permitted by law, explicitly agreed by parents or guardians, or necessary to protect the minors.

7. Scope of the Privacy Policy

This privacy policy applies to all services provided by MyTV GO, including services provided on the MyTV GO website, applications, and services provided on other cooperative websites (such as our advertising service providers).

8. Changes and Revisions to the Privacy Policy

We may revise this privacy policy in due course. When the terms of the privacy policy are changed, we will show the changed privacy policy to you in the form of push notifications or pop-up windows when you log in and update the "last updated" date at the top of this policy. Please read the changed privacy policy carefully. If you continue to use our services, it means you agree that we will handle your personal information according to the updated privacy policy.

9. How to Contact Us

If you have any questions, comments, or suggestions about this privacy policy, you can contact us through the following methods:

Email: stableservice001@gmail.com

10. Effectiveness of the Privacy Policy

This privacy policy is effective from the date of publication.